At Jakepool, we aim to ensure customer satisfaction.
Returns
Customers may request a return within 7 days of delivery if the product is damaged, defective, or incorrect.
Conditions for Return
- The product must be unused and in original packaging.
- Proof of purchase is required.
Refund Process
Once the returned item is received and inspected, we will notify you of approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within 5–7 business days.
Non-returnable items
- Used products
- Items damaged due to misuse
Return Requests
To request a return, contact us at:
info@jakepool.com